Shop Policies

Shipping & Tracking

  • Ready-to-ship items will be shipped within 2-3 business days. 
  • Made-to-order items will be shipped according to the timeline posted in the listing.
  • If your order contains ready-to-ship AND made-to-order items, all items will be shipped together according to the made-to-order timeline.

Orders will be shipped via USPS or UPS. Tracking details will be sent via email once your shipping label has been purchased. Feel free to email me if you have any questions.

If items need to be shipped to multiple destinations, please make separate purchases.

Cancellations, Returns and Exchanges

No cancellations, refunds or exchanges. Please review product descriptions carefully and contact me if you have any questions or would like additional photos.

Damaged or Lost Packages

malyMADE is not liable for lost packages or failed delivery. Please contact your local USPS or UPS to file a claim. If you would like to add signature confirmation to your order, please leave a note at checkout. An invoice will be sent for the additional fee.

Gift Cards

Gift cards expire two (2) years from the date the gift card was issued. Gift cards are not reloadable and cannot be redeemed for cash. For more information, see Shopify's Gift Card Service Terms.