Shop Policies

SHIPPING & PROCESSING TIMES

  • Please allow 3-5 days for processing all ready-to-ship items.
  • Made-to-order items will be shipped according to the timeline posted in the product listing.
  • If your order contains ready-to-ship AND made-to-order items, all items will be shipped together according to the made-to-order timeline. If you would like your items shipped separately, please place separate orders.
  • Free local pick-up is available in Madison, Wisconsin (53713). Leave a note at checkout if you would like to pick up your order. Shipping fees will be refunded to your original form of payment.

malyMADE is not liable for lost or damaged items during shipping. Please contact your local USPS or UPS to file a claim.

RETURNS / CANCELLATIONS / EXCHANGES

Due to the handmade nature of our products, all sales are final. Please review product descriptions carefully and contact us if you have any questions BEFORE making a purchase.

GIFT CARDS

Gift cards expire two (2) years from the date the gift card was issued. Gift cards are not reloadable and cannot be redeemed for cash. For more information, see Shopify's Gift Card Service Terms.