Shop Policies

Shipping & Tracking

  • The processing time for ready-to-ship orders is 5-7 business days.
  • Made-to-order items will be shipped according to the timeline posted in the listing, typically within 2-3 weeks.
  • If your order contains ready-to-ship AND made-to-order items, all items will be shipped together according to the made-to-order timeline. If you would like your items shipped separately, please place separate orders.

Orders will be shipped via USPS or UPS. Tracking details will be sent via email once your shipping label has been purchased. Feel free to email me if you have any questions.

Cancellations, Returns and Exchanges

No cancellations, refunds or exchanges. Please review product descriptions carefully and contact me if you have any questions or would like additional photos.

Damaged or Lost Packages

malyMADE is not liable for lost packages or failed delivery. Please contact your local USPS or UPS to file a claim. If you would like to add signature confirmation to your order, please leave a note at checkout. An invoice will be sent for the additional fee.

Gift Cards

Gift cards expire two (2) years from the date the gift card was issued. Gift cards are not reloadable and cannot be redeemed for cash. For more information, see Shopify's Gift Card Service Terms.